Frequently Asked Questions
Are your wax melts and candles Vegan?
YES!
All our candles and wax melts are fully plant-based from USA-grown soybeans and made with 100% soybean oil.
All fragrances and dyes are vegan and have not been tested on animals.
Is your Mica powder ethically sourced?
YES!
All mica used is 100% vegan and are carmine-free.
All mica used is sourced exclusively from ethical supply lines, requiring declarations from all suppliers stating that no minors participate in mining, factory work, transportation or any other process involved in the production of used mica.
All mica used guaranteed to not be sourced from areas (for example, mica from India) in which there have been documented ethical transgressions.
All mica used has been certified that no raw material used in the production of said mica have been tested on animals.
Can I recycle the cellophane packaging that comes with some products?
YES! You can also compost it :)
Certified Biodegradable and Compostable.
Made from wood cellulose fibers sourced with Sustainable Forestry Principles and made Carbon Zero.
Each bag meets ASTM D6400, EN13432 standards for CA and other states.
Our premium lotions contain ingredients that strive to moisturise and sooth, with none of the nasty fillers and parabens found in many modern day cosmetics.
Read more about how our lotions protect and nurture your skin —> HERE <—
What ingredients are in your luxury lotions?
Processing Times
Most items are processed between 1-3 business days. Shipping times may vary depending on what shipping is chosen at checkout.
Return Policy
The Magister works to ensure our Adventurers are satisfied with their purchases. If you are unhappy with your purchase for any reason, we’ll be happy to accept returns or exchanges within 30 days of purchase for a full refund, an exchange, or store credit.
To make a return:
Items must be unopened/unused.
Items must still be in their original packaging.
Items must not be damaged or show signs of wear.
You must have a receipt or other proof of purchase.
Please note that we cannot accept returns or exchanges of clearance or sale items.
Adventurers are responsible for all returns shipping costs. A confirmation email will be sent once your returned item(s) have been received.
For customer support or additional questions, you can contact The Magister at archmagesapothecary@gmail.com.